Our work begins with one simple belief: Every person deserves to be seen, heard, and understood.
Empathy is not an add-on to our services—it is the heartbeat of our comprehensive care model. Every day, our staff build relationships rooted in dignity and genuine connection. That means involving individuals and their families in care planning, learning each person's story, honoring their preferences, and recognizing moments—big and small—that matter.
Sunshine's comprehensive care model focuses on family and community connections, enhancing health and wellness, elevating staff competency, expanding vocational pathways, and leveraging technology to increase independence, safety, and quality of life.
This plan delivers person-centered, lifespan-focused support that integrates skill-building, preventive health, strong relationships, and integrated learning environments to improve quality of care by meeting the needs of the whole person.
"Our role is to understand their goals, listen to their voice, and support them in building a life filled with purpose, choice, and belonging." — Chief Program Officer, Holli Stetten
Empathy in Action
- Tailored sensory support provided by our Behavior Support team
- Family-guided transition plans
- Community outings aligned with each person's interests
With more than 75 years of service, our commitment remains constant: to build community where every person feels valued. When you walk on our campus or step inside one of our Sunshine residences, you see people caring for people. At Sunshine, empathy isn't just practiced—it's lived.